You can place an order through our website by selecting the product you want, adding them to your cart, and proceeding to checkout. You can also purchase via telephone or you can visit our DoughGirl store located in the MetroCentre, Gateshead.

How long does delivery take?

We ship on a priority 24-48 hour service to ensure your freshly baked items are delivered as quickly as possible! If you have been able to select a preferred delivery date please note that this is not a guarantee.

Which courier do you use?

We use a mix of couriers including DPD & Royal Mail. The courier we use for your order will depend on a variety of things such as weight and the size of the order.

Is there a minimum order requirement for delivery?

There is no minimum order requirement, however, free shipping starts when you spend £20 or more, please note free shipping is unavailable to some locations including Northern Ireland.

Can I include a gift note?

If you would like to leave a gift note in your order, please type your message into the “Order Note” field in the basket and our team will include this for you.

Are your products vegetarian and vegan suitable?

All of our products are vegetarian suitable. None of our products are suitable for a vegan diet.

Do you have gluten free options?

Unfortunately we do not currently have a separate gluten free area in our bakery, therefore, cannot offer this option. However, as we expand we may look to build a separate gluten free production zone.

Are your cookies made fresh?

Yes! Every batch is freshly baked using high-quality ingredients to ensure the best flavour and texture.

Can the cookies be frozen?

Yes, our products can be frozen for up to 3 months. Find out more in our blog about how to freeze cookies.

How do I store the cookies or cookie pies?

We advise either storing the products in an air tight container, wrapping them in cling film, or keeping them in the bag/packaging they arrived in. They do not need to be kept in a fridge but somewhere dry and cool. You can freeze them too.

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Welcome to DoughGirl – Where Every Cookie is Baked with Love!

About Us

At DoughGirl, we believe that cookies should be more than just a treat – they should be an experience! Founded with a passion for handcrafted, gourmet cookies, our bakery is dedicated to creating thick, gooey, and utterly irresistible sweet treats.

Whether you're indulging in our signature cookie pies, classic chewy cookies, or trying our latest limited-edition flavours, every bite is made with premium ingredients and a whole lot of love.

Our Story

DoughGirl was born from a simple idea: to make cookies that are as good as homemade, but even better! We started in a small kitchen, experimenting with recipes to find the perfect balance of chewiness, crunch, and gooey goodness.

From local markets to nationwide delivery, our journey has been fuelled by our amazing customers who share our love for seriously good cookies. Today, we continue to push the boundaries of cookie perfection, offering flavours that range from classic chocolate chip to bold, creative combinations.

What Makes DoughGirl Special?

✔ Handmade with Love – Every cookie is freshly baked with love.
✔ Premium Ingredients – We use the finest chocolate, real butter, and top-quality ingredients.
✔ Thick, Gooey, & Delicious – Perfectly balanced for the ultimate indulgence.
✔ Nationwide Delivery – Freshly baked and delivered straight to your door.

Join the DoughGirl Family!

We’re more than just a bakery – we’re a community of cookie lovers! Follow us on Instagram and TikTok for exclusive behind-the-scenes content, special promotions, and mouthwatering cookie inspiration.

📍 Find Us: DoughGirl, Unit 1 A52 Business Park, Croft Bank, Wainfleet, PE24 4AW
📧 Contact Us: customerservices@doughgirl.co.uk
📦 Order Online: www.doughgirl.co.uk

💛 Baked for you. Loved by all. Welcome to DoughGirl.

Love Emma (DoughGirl Co-Founder)

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