You can place an order through our website by selecting the product you want, adding them to your cart, and proceeding to checkout. You can also purchase via telephone or you can visit our DoughGirl store located in the MetroCentre, Gateshead.

How long does delivery take?

We ship on a priority 24-48 hour service to ensure your freshly baked items are delivered as quickly as possible! If you have been able to select a preferred delivery date please note that this is not a guarantee.

Which courier do you use?

We use a mix of couriers including DPD & Royal Mail. The courier we use for your order will depend on a variety of things such as weight and the size of the order.

Is there a minimum order requirement for delivery?

There is no minimum order requirement, however, free shipping starts when you spend £20 or more, please note free shipping is unavailable to some locations including Northern Ireland.

Can I include a gift note?

If you would like to leave a gift note in your order, please type your message into the “Order Note” field in the basket and our team will include this for you.

Are your products vegetarian and vegan suitable?

All of our products are vegetarian suitable. None of our products are suitable for a vegan diet.

Do you have gluten free options?

Unfortunately we do not currently have a separate gluten free area in our bakery, therefore, cannot offer this option. However, as we expand we may look to build a separate gluten free production zone.

Are your cookies made fresh?

Yes! Every batch is freshly baked using high-quality ingredients to ensure the best flavour and texture.

Can the cookies be frozen?

Yes, our products can be frozen for up to 3 months. Find out more in our blog about how to freeze cookies.

How do I store the cookies or cookie pies?

We advise either storing the products in an air tight container, wrapping them in cling film, or keeping them in the bag/packaging they arrived in. They do not need to be kept in a fridge but somewhere dry and cool. You can freeze them too.

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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts

DoughGirl Trade Account

If you're a café, bakery, retailer, or business looking for premium, handcrafted cookies and cookie pies, we can offer exclusive trade accounts with wholesale pricing, allowing you to stock our best-selling, freshly baked treats for your customers.

Why Partner with DoughGirl?

✔ Wholesale pricing on our full range of NYC-style cookies, cookie pies & indulgent desserts
✔ Freshly baked to order using premium ingredients
✔ Nationwide delivery, ensuring fresh stock for your business
✔ Flexible order quantities to suit your needs
✔ Trusted by cafés, dessert shops, and retailers across the UK

How to Apply:

Applying for a DoughGirl Trade Account will be quick and easy:
1️⃣ Complete the request form with your business details.
2️⃣ Our team will review your application and get in touch.
3️⃣ Once approved, you'll gain exclusive access to our wholesale pricing and ordering system.

Join the DoughGirl Wholesale Community!

Stock gourmet, handcrafted cookies that your customers will love. Register your interest for a DoughGirl Trade Account and bring premium desserts to your business!

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DoughGirl Trade Account

Why Partner with DoughGirl?

How to Apply:

Join the DoughGirl Wholesale Community!